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Corporate Principles

Customer! Employee! Continuous improvement!
These values characterize our company and form the basis for our business.

Our principles:

  • Customers expect friendly, competent and reliable service.
    This requires qualified and contented employees, whom we respect and
    systematically promote.
  • Customers expect the best quality.
    That is why we are improving continuously.
  • Customers always need the best in order to strengthen their market position.
    That is why we innovate and provide our customers with added value.
  • Only satisfied customers remain loyal.
    That is why we are working hard!

Our management and improvement tools are derived from the requirements of  DIN EN ISO 9001.

Important management factors

  • Customer satisfaction
  • Employee satisfaction
  • Reliable delivery
  • Extra costs
  • Product, process costs
  • Sales and returns
  • Supplier assessment
  • Continued education
  • Work safety
  • Sickness figures
  • Innovations – road map